Support

I need an access code

précis is invitation-only at the moment. If you have a code, open Settings (the gear in the top right), enter it under Access, and tap Save. It is stored in the Keychain on your device and you only enter it once.

If you do not have a code, email jacobdmitch@me.com and say a little about how you would use it.

Recording my first session

1. Tap or click + and choose New Meeting or New Interview.
2. Give it a title, or use the calendar match if précis found the meeting you are in.
3. Press Start Recording.
4. The live transcript appears about 25 seconds in and keeps updating while you talk.
5. Press Stop & analyze. The summary, key points, action items and full diarized transcript are ready within about a minute.

Nothing appears in the live transcript

• Give it a full 25 seconds — that is the chunk interval, so the first text never arrives instantly.
• Silent audio is skipped deliberately, so a very quiet room can produce nothing.
• Check microphone permission. On iPhone: Settings › Privacy & Security › Microphone. On Mac: System Settings › Privacy & Security › Microphone.
• Confirm your access code saved — reopen Settings and check it is still there.

On a video call, only my voice was recorded

This is the single most common problem, and it is a Mac-only fix. With headphones on, your microphone hears you but the call audio goes straight to your ears and never reaches the mic.

In the new-session form, set Audio source to Microphone + system audio. The first time you record with it, macOS asks for Screen & System Audio Recording permission — grant it in System Settings › Privacy & Security › Screen & System Audio Recording, then restart précis.

iPhone cannot do this. iOS gives no app access to another app's audio, so iPhone recording is microphone-only. Use the Mac app for virtual meetings.

"System audio only" recorded everyone except me

That option captures the call and nothing else, by design. For a call you are speaking in, choose Microphone + system audio instead.

The speakers are named wrong, or are just "Speaker 1"

Speaker names are inferred from the conversation — usually from people introducing themselves. If nobody does, précis has nothing to go on.

You can fix them: open the session, use the menu in the top right and choose Edit speakers. Granting calendar access also helps, because the attendee list gives précis names to match against.

The analysis failed, or the summary is empty

The transcript is kept even when analysis fails, so nothing is lost. Open the session and use Retry analysis. If action items specifically came back empty, the session menu has Find Action Items.

If it keeps failing, you may have hit your monthly quota. Email us.

My sessions are not on my other device

Sync runs through your own iCloud account. Check that both devices are signed into the same Apple Account and that iCloud Drive is on. Sync is not instant — give it a minute on a good connection. A session still being analyzed will not appear elsewhere until it finishes.

Can I get the audio file back?

No. The recording is deleted as soon as its transcript is saved — précis keeps the notes, not the conversation. If you need to retain audio, record it separately and import the file into précis afterwards.

Can I use a recording I already have?

Yes. On the Mac, drag an audio file onto the session list or open it with précis from Finder. On iPhone, share an audio file to précis. It runs through the same pipeline as a live recording — transcript, summary, action items.